/home/client/bank-of-canton/public_html/wp-content/themes/boc-responsive/help-center.php 17

Help Center

Tools & Support

Emergency Numbers

  • To report a lost or stolen debit card, call 800-472-3272
  • To report a lost or stolen credit card, call 800-325-3678
  • For Bill Pay support, call 855-841-5404

Bank by Phone
Call 877-226-8668 for our automated, 24-hour telephone banking service.

Reset Online Banking Password
Click the “Forgot Password?” link on the Online Banking login screen to reset your password. If you are locked out of your account, call us at 888-828-1690 during business hours and we will unlock it for you.

You can access your eStatements in Online Banking by clicking/tapping on any account on your home screen, and using the Documents link on the next screen.

Make a Payment
Make a payment on your Bank of Canton credit card, mortgage, home equity loan or line of credit, or other loan using the links below.

Make a personal credit card payment

Make a business credit card payment

Make a loan or line payment

Our suite of financial calculators can help you compare borrowing options, determine payment amounts and schedules, and much more.

Reorder Checks
Our personal bankers will be happy to place a check order for you – just contact us.

Debit Card Replacement
For your security, please complete & sign our Debit Card Reissue form, and return to us by mail or drop it off at your nearest branch.

Routing Number

Bank of Canton’s routing number is 211373102.

Moving & Travel Notifications

Please complete and sign our Change of Address Notification form, and return to us by mail or drop it off at your nearest branch.

To avoid service interruptions with your debit card, please complete, sign and return our Travel Notification form.

Personal Financial Statements

Commercial credit applicants can download our Personal Financial Statement form, if requested by a commercial lender, to submit with their loan package.

Card Updater Services

Bank of Canton participates in MasterCard® and Visa card updater services. Learn more about these services and your option to opt out on our Card Updater Services page.

Disclosures and Terms & Conditions

Personal Deposit Account Terms & Disclosures

Business Deposit Account Terms & Disclosures

Online Banking Terms & Conditions

Mobile Banking Terms & Conditions

Online Banking Alerts Terms & Conditions

eStatements Terms & Conditions

Fee Schedule

Privacy Notice


App Store is a service mark of Apple Inc. Apple, the Apple logo, iPhone and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are a trademarks of Apple Inc. Samsung and Samsung Pay are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Samsung Pay is available on select Samsung devices. See http://www.samsung.com/pay/ for details. Android, Google Play and the Google Play logo are trademarks of Google Inc. Zelle® and the Zelle®-related marks are wholly owned by Early Warning Services, LLC and are used herein under license.