Mobile Banking is a secure and convenient way to access your Bank of Canton accounts using your smartphone or tablet. Mobile Banking allows you to make deposits, check balances, transfer funds, pay bills and more – all from the palm of your hand.

Mobile Banking is available for free. Only your mobile carrier’s messaging and data rates would apply.

If you’re new to Mobile Banking and Online Banking, you can enroll in both services at once:

• On your smartphone or tablet, download our Mobile Banking app from the App Store (for Apple iOS devices) or Google Play (for Android devices). Open the app. Tap “Enroll Now.” Complete the verification and security questions, agree to the terms, and pick your username, password & challenge questions. That’s it – you’re ready to bank!

If you’ve already enrolled in Online Banking and just want to add Mobile Banking, it’s even easier:

• On your smartphone or tablet, download our Mobile Banking app from the App Store (for Apple iOS devices) or Google Play (for Android devices). Open the app. Log into the app with your Online Banking username and password. Correctly answer your Online Banking challenge question(s) to verify your identity, and you’ll be enrolled in Mobile Banking too!

If you get stuck, call us at 888-828-1690 and we’ll be happy to help you.

Yes, you can access your checking and savings accounts, and view your CD and passbook balances.

Yes, you can deposit checks, up to $3,000 per day (if you require an adjustment to that amount, please contact us at 888-828-1690). It’s simple: in the app, you tap the Deposits tab, choose “New Deposit,” and follow the four easy steps to complete your deposit. You’ll snap a picture of the front and back of your check (endorsed with your name, followed by “for deposit only” and your account number) and confirm the amount. That’s it!

No, the same hold time applies as if they were deposited in a branch.

Write a note on the check that it was deposited via Mobile Deposit and the date (as a reminder). Keep the check for 14 days, then dispose of it securely.

Online Banking is a convenient way to manage your money from any personal computer with an Internet connection. You can check balances, transfer money between accounts, set or adjust real-time alerts, pay bills, and more.

No. Online Banking is free.

You can access all of your deposit accounts including checking, statement savings and money markets, as well as view a summary of your personal loans, lines of credit, CDs and passbooks.

Safeguarding your information is our highest priority. We use the highest level of security available, including 128-bit data encryption that protects all information sent between your web browser and our Online Banking server. You can easily verify this site’s identity and security by looking for the green website address bar when logging into your Online Banking account. Your accounts will continue to be protected through advanced device forensics that seamlessly authenticate your computer and devices.

You can help ensure the security of your banking information by protecting your Online Banking username and password, just as you would an ATM/Debit card PIN. Never write down your login information, and always be sure to log off after completing each Online Banking session.

No software is needed to use Online Banking. All you need is a computer that can access the Internet through a secure browser.

There are two fast & easy ways to enroll. You can use an Internet browser like Safari, Chrome, Edge or Firefox from a computer or tablet (or even a mobile phone). Or, you can download and use Bank of Canton’s Mobile Banking app, which enrolls you in both Online Banking and Mobile Banking at the same time. See below for details on both methods.

• Using an Internet browser – From the Bank of Canton website homepage, click or tap the Login button/link in the top right corner, and click or tap “Enroll.” Or, from the Online Banking Login screen, click or tap “Enroll Now.”
• Using our Mobile Banking app – On your smartphone or tablet, download our Mobile Banking app from the App Store (for Apple iOS devices) or Google Play (for Android devices). Open the app. Tap “Enroll Now.” Complete the verification and security questions, agree to the terms, and pick your username, password & challenge questions.
  
  

That’s it – you’re ready to bank online! If you get stuck, call 888-828-1690 and we’ll be happy to help you.

Available Balance is the balance available for immediate use. Your available balance may differ from your current balance because it includes transactions that have not yet settled. Current Balance is the balance of the account before pending transactions settle.

Apple Pay is a contactless payment technology that lets you make secure purchases with your Bank of Canton debit and credit cards in stores, in apps, and online, using just your iPhone® or compatible Apple® device.

First, you enter your Bank of Canton debit and/or credit card details into your digital Wallet app. Once we’ve authorized the card, you can then use Apple Pay to make electronic payments from your Bank of Canton account wherever Apple Pay is accepted.

When you pay with Apple Pay, your card details aren’t shared with the merchant. Instead, they’re replaced with a unique Device Account Number & your Touch ID or passcode. Apple doesn’t retain your card info on its servers or on your device, so your payments and payment history remain secure and private.

Apple Pay can be used wherever contactless payment are accepted. If you’re not sure if a merchant accepts Apple Pay, just ask.

iPhone: Hold your iPhone within range of the contactless payment reader at checkout. Your default payment card appears on the screen.

• If your Bank of Canton card is your default card, put your finger on the Touch ID® to pay.
• If your Bank of Canton card is not your default card, tap your cards and switch to your Bank of Canton card. Then put your finger on the Touch ID to pay.

The display will show a checkmark and the word “Done” once the transaction is complete.

Apple Watch®: Double-click the side button to make your default card appear. Swipe left or right to change cards. Once your Bank of Canton card is showing, hold it 1″ from the reader, and you’ll feel a small vibration once the transaction is complete.

Important:

• If you’re asked whether you’re using credit or debit, choose Credit.
• If you’re asked to provide the last four digits of your card, use the last four digits of your Device Account Number instead.

Visit Apple’s website for the current list of Apple Pay -compatible devices.

Start by adding your Bank of Canton cards to your Wallet app.

Demo Video – Add a card

Once your card is authenticated, you’re ready to go. Learn more on Apple’s About Apple Pay webpage.

Samsung Pay is a convenient and secure way to pay with your Bank of Canton debit and credit cards using a compatible Samsung mobile device. Samsung Pay works almost anywhere, at both contactless (NFC) payment terminals and traditional magnetic stripe “swipe” terminals.

Samsung Pay enables you to make purchases with a compatible Samsung device at both contactless (NFC) and magnetic stripe checkout terminals. Once you’ve entered your Bank of Canton card(s) into Samsung Pay (the app provides step-by-step instructions), you can then launch and use the app at checkout to make electronic payments with your Bank of Canton debit or credit card.

Yes. Your Bank of Canton card number is never transmitted by your Samsung device during the transaction; rather, it is replaced by a randomized set of numbers unique to each transaction (a process referred to as “tokenization”) for enhanced security and protection. Plus, every transaction is authenticated by your fingerprint, iris scan, or Samsung Pay PIN. Samsung does not store or share any payment information.

Samsung Pay can be used in apps and in stores, at both contactless NFC payment terminals as well as traditional magnetic stripe “swipe” terminals.

Swipe up from the bottom of your screen to launch Samsung Pay, and select your Bank of Canton card. Authenticate the transaction by using your fingerprint or Samsung Pay PIN, and once the device is ready, hold it near the payment terminal. A gentle vibration will confirm the payment has been made.

Important:

• If you’re asked whether you’re using credit or debit, choose Credit.
• If you’re asked to provide the last four digits of your card, use the last four digits of your virtual card instead (look for “Last 4 digits for cashier” next to your card image).

You may be asked to enter your PIN for debit transactions or sign a receipt for credit transactions.

Visit Samsung’s website for the current list of Samsung Pay -compatible devices.

Start by adding your Bank of Canton debit and/or credit card to the Samsung Pay app (you can quickly scan your card using your device’s camera).

How to Add a Card

Once we authorize your card, you’re ready to go. Learn more about Samsung Pay on Samsung’s website.

CardValet is a free service that lets you control the security settings on your Bank of Canton debit card. You can customize usage restrictions, manage and monitor transaction activity, and receive instant notifications whenever your card is used.

All you need is a Bank of Canton debit card and the Bank of Canton mobile app on your smartphone. Just tap “Manage my cards” in Bank of Canton’s mobile app to access CardValet’s basic security features.

You can also download the separate CardValet app to access additional security and alert features with Touch ID convenience. The CardValet app will generally support the current and two prior operating systems for Apple iOS and Android devices. Once you register your Bank of Canton card in the CardValet app, you can begin customizing your card’s security settings and alerts. The CardValet app works with both personal and business debit cards.

No. Downloading and using the CardValet app is free. Only your mobile carrier’s data rates may apply.

You can download the CardValet app from the App Store (iPhone) or Google Play (Android), and follow the simple steps in the app to register your Bank of Canton card.

If you’re just using the Bank of Canton mobile app, no registration is required. To use the separate CardValet app, registration only takes a minute. Once you’ve downloaded the CardValet app, tap it to begin and choose New User. Then enter your Bank of Canton debit card number and verification details, confirm your acceptance of the app’s terms and conditions & privacy policy, and give yourself a User ID, password, and contact email address. Once complete, you can tap Enable Touch ID on your home screen to speed up future logins.

You can begin using it immediately. Practice by turning your card off and on (a/k/a “Block Card”). When your card is off, or blocked, all transactions (except for recurring) will be declined. In the CardValet app, the little green button in the top right corner of the card image will turn to red. In Bank of Canton’s mobile app, the card image darkens beneath the words “Temporarily Blocked.” Turn the card back on, and the former image returns. It’s that easy to turn your card off and on. Now you have the ultimate control to combat fraud.

After you become comfortable with the on/off function, you can start selectively setting limits by transaction amount, geographic location, and merchant category.

In the CardValet app, you can also set controls by transaction type (in-store, online, mail/phone or ATM), as well as view recent transactions, establish real-time alerts, and more. Tap the “i” information icons throughout the CardValet app for more information about the app’s features and settings.

The features of CardValet add another layer of security on top of the bank’s ongoing fraud monitoring service. In cases where the settings of the bank’s fraud monitoring service and CardValet differ, the more restrictive setting will take precedence. This means that certain transactions outside your geography may still be declined even if your CardValet settings do not prohibit them. Please continue to contact us before traveling, so that we may adjust the master geographic usage restrictions on your debit card.

You will have to add the new account to the Card Valet app. This can be done by going to Manage Portfolio and adding the card. Be sure to “unmanage” the old card.

Call 888-828-1690 or send us a secure message, and we’ll be happy to assist you.

Bill Pay is a free feature of Mobile Banking and Online Banking that lets you pay your bills or send money to other people electronically. With Bill Pay, you also have access to our peer-to-peer (P2P) payment service, Popmoney.

It’s simple. First, enter basic information about the payee (name, address, etc.). Then, when you want to pay them, just select them from your list of payees, enter the amount you want to pay & when you want to pay them, and submit it. That’s it – you’re done! We’ll send your payment electronically, if possible, or we’ll print and mail a physical check if your payee isn’t set up to receive electronic payments.

Pay anyone in the United States that you would normally pay by check, automatic debit, or cash. You can pay companies, friends and family members, and service providers, such as the babysitter or the plumber.

Yes. Bill Pay uses SSL encryption which ensures that your connection and information are secure.

With Bill Pay, you can also schedule future payments, establish recurring automatic payments, receive bills electronically, and more.

It’s easy to get started with Bill Pay. Once you’ve enrolled in Mobile Banking or Online Banking, log into your account, click the “Payments” link, and follow the enrollment steps for Bill Pay.

The Popmoney peer-to-peer (P2P) payment service lets you send money to friends, family or almost anyone. All you need is their name and their email address or mobile phone number to move money from your bank account to theirs. You and your contacts will never need to exchange account information.

Popmoney allows you to send and receive money using Mobile Banking and Online Banking. You can send money to anyone – they don’t need to have a Popmoney account.

When you send money to someone using Popmoney, they’ll receive an email or text that says you’d like to deposit money into their account. If they’ve used Popmoney before, they probably won’t need to do anything to receive your payment. If they’re new to Popmoney, they’ll be prompted to visit Popmoney.com and enter their bank account information there.

The money will then be in their account in as little as one to three business days. No need for cash, paper checks or I.O.U.s.

You can use Popmoney to:

• Send money to your child at college
• Send a gift to family and friends
• Pay back friends for a fun outing
• Pay your babysitter or lawn care service
• Pay rent to your landlord or roommates

There is no fee to use Popmoney’s standard P2P delivery service through Bank of Canton’s Mobile Banking or Online Banking services, and recipients can pick up money at Popmoney.com for free. Fees may apply for rush delivery service, or payments made at Popmoney.com.

Yes. Users must provide verification codes to Popmoney to authenticate ownership of their mobile number or email address before payments can be deposited.

Customers enrolled in Mobile Banking and/or Online Banking who’ve also enrolled in Bill Pay have access to Popmoney.

Visit our Popmoney page for a short video. You can also visit Popmoney’s website for additional information.