Protecting the privacy and confidentiality of our customers’ personal information is important to us. To understand how we collect, share, and protect your personal information, we encourage you to read our Privacy Notice.
If you have any questions or concerns regarding our Privacy Notice – or if you would like a free copy mailed to you – please contact our Customer Information Center at 888.828.1690.
Website Privacy and Security
We may monitor the traffic flow on our website in order to enhance our online product and service offerings. We may collect and store general information about our website visitors such as the date and time a request was received; the products, services and tools which were accessed, and the Internet Protocol (IP) address or proxy address of the visitor’s Internet Service Provider.
We use personal access codes and passwords to identify our authorized online banking customers. Our security measures rely on these codes remaining confidential and we strongly recommend that you do not share these access codes and passwords with others.
If you have provided identification (i.e., name, address, etc.) via email or information request forms, the information will only be used to communicate with you regarding your inquiry.
Emails and our information request forms may not be secure. Therefore, we ask that when you communicate with us using email or information request forms, you send only information that is not of a confidential or sensitive nature. If you need to communicate personal information, such as your account number or social security number, you may want to provide it to us by phone or regular mail. You may, at your own risk, submit personal information to us via email or information request forms when it is more convenient for you or you wish to obtain a quick response.
Protecting children’s identities and information online is important. Bank of Canton does not knowingly solicit data from children online, nor do we market our online products and services to children.